01
Live
24/7 call handling
Natural, concise conversations based on approved business facts, hours, services, and policies.
- Business-specific greeting
- Safe answers and fallback
- Call history and outcomes
Veliform Voice · AI front desk
Your AI front desk, connected to the work.
Answer every call in Hebrew, Russian, or English. Capture orders, handle booking requests, route customers, and keep your team updated — 24/7.
Example florist agent
Preview
Rose
Caller I need flowers for tomorrow under ₪250.
Rose I can help with that. Is this for delivery or pickup?
Catalog→Order request→Telegram
3 supported languages
24/7 call coverage
Live human handoff
Fast Telegram and SMS outcomes
The foundation
One voice layer.
Real business actions.
Start with reliable call handling, then connect the outcomes your team already manages every day.
02
Live
Routing and handoff
Transfer important calls to a person or capture a complete message when your team cannot answer.
- Intent-based escalation
- Fallback messages
- Owner notifications
03
Pilot
Bookings and reservations
Capture appointments or table reservations and confirm availability when a verified system is connected.
- Party size and time
- Waitlist workflow
- Change and cancellation
04
Live demo
Catalog and order capture
Search configured products, collect delivery details, confirm the request, and notify the owner.
- Product and price search
- Delivery-slot checks
- Pending order creation
05
Live
Multilingual conversations
Serve callers in Hebrew, Russian, or English without phone trees or separate business lines.
- Automatic language handling
- Multilingual business facts
- Consistent escalation rules
06
Live
Outcomes and notifications
Turn each conversation into a useful result for the caller and a clear next step for your team.
- SMS confirmations
- Telegram owner alerts
- Structured call summaries
Workflow packs
Start with the job your business needs done.
Veliform keeps the voice foundation consistent while changing the data, tools, and outcome for each business model.
Help callers choose. Capture the order.
For florists, shops, and product businesses that want a voice sales assistant connected to a real catalog.
Question→Product→Order
Book the table. Keep the host in control.
For cafés, restaurants, and bars that need reservations, a waitlist, and a clear view of today's guests.
Call→Availability→Reservation
Qualify the request. Route the right calls.
For services, property teams, and appointment-led businesses that need reliable front-desk coverage.
Intent→Qualify→Handoff
You speak. AI sends the useful context.
A separate product for sales, real-estate, and interview calls: the human stays on the call while AI sends Telegram hints.
Live call→AI context→Telegram
Shared business context
Your facts become the operating layer.
Website content is treated as a draft. You approve what the agent may use before it speaks for your business.
Approved inputs
WebsiteHoursServicesProductsPolicies
V
Veliform Voice
Verified outcomes
AnswerOrderBookingLeadHandoff
Guardrail
The agent does not invent stock, availability, prices, or completed actions. Confirmation requires a connected and verified business system.
Integrations
Connect the stack you already operate.
Core connectors are live today. Other systems are scoped as custom integrations and verified before the agent can use them.
Core · live
Twilio
OpenAI Realtime
Telegram
SMS
Available by workflow
Google Calendar
Notion
Catalog + orders
Custom API
Webhooks
Custom integration path
CRM
POS
Payments
Tabit / Restorun
OpenTable
Custom systems are not presented as native integrations until they are connected and verified for the specific pilot.
From website to first call
Meet your agent before you go live.
Our onboarding puts the value moment first, then adds the operational details needed for production.
Import
Add a website or business information. Veliform prepares an editable profile from public facts.
Configure
Choose the agent's jobs, languages, greeting, handoff rules, and the systems it may use.
Test
Make a browser test call, review the transcript and any resulting records, then correct the business profile. Connected actions can create real records.
Connect + activate
Connect notifications and integrations, then forward your line or activate a new number after review.
Example workflow
From a flower request.
To a clear next step.
A florist agent can collect the occasion, budget and delivery details. Create your own, add your catalog, then test how it captures an order request.
Create a florist agent- 01Understand the request
Occasion, budget, delivery, and timing.
- 02Search the configured catalog
Products, prices, availability, and delivery slots.
- 03Read back and confirm
The agent confirms the captured details before creating the request.
- 04Notify the team
Live tools can create a pending order and alert the owner by Telegram or SMS.
FAQ
Before you connect the line.
Yes. During pilot activation, Veliform can configure call forwarding from your existing line or provision a new business number. The final option depends on your carrier and country.
The current Veliform Voice pilot supports Hebrew, Russian, and English. The agent can handle callers in the appropriate language without a keypad menu.
It follows the configured fallback: take a message, notify your team, or transfer the caller. It is instructed not to invent business facts.
Yes, in a configured pilot. A booking is only confirmed when a verified calendar or reservation system is connected. Without one, the agent captures a booking request for staff review.
The Commerce workflow can search a configured catalog, collect order and delivery details, read them back, and create a pending order request. Payment and fulfillment require a connected system.
Core workflows use Twilio, OpenAI Realtime, Telegram, and SMS. Google Calendar, Notion, internal catalogs, and custom APIs are available by workflow. CRM, POS, payment, and hospitality systems are scoped and verified per pilot.
The public browser demo is a safe test surface. Production side effects such as transfers, bookings, orders, and owner notifications are enabled only after activation and verification.
Share your website and primary call workflow, test the configured agent, approve the business facts and fallback rules, then connect your number and integrations. Contact Veliform if you need help reviewing your setup before taking customer calls.
Your next call